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I need a background with a black and white urban aesthetic that also incorporates paint sp

STORE POLICIES

I need a background with a black and white urban aesthetic that also incorporates paint sp

PRIVACY POLICY

Privacy Policy
Effective Date: UPDATED 4/4/25

At Sincerely Dedicated, your privacy matters. We value your trust and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our brand—whether you're browsing our couture collections, making a purchase, or joining our community.

Information We Collect

When you shop or sign up on our site, we may collect:

  • Personal Info: Name, email, shipping/billing address, phone number.

  • Payment Details: We use secure, third-party processors (e.g., Stripe, PayPal) and do not store your full payment information.

  • Browsing Data: IP address, browser type, time spent, and pages visited—used to improve your experience and site performance.

 

How We Use Your Information

We use your info to:

  • Process orders and deliver products

  • Respond to your inquiries

  • Improve our website and product offerings

  • Send exclusive offers, drops, and updates (only if you opt in)

  • Prevent fraud and secure our platform

 

Cookies & Tracking

We use cookies to personalize your shopping experience, remember your preferences, and analyze traffic. You can manage cookies in your browser settings.

 

How We Protect Your Data

We implement industry-standard security measures (SSL encryption, secure checkout) and limit access to your information only to those who need it to serve you.

 

Sharing Your Info

We do not sell or rent your personal info. We only share with:

  • Trusted third parties to fulfill your order (e.g., shipping companies, payment gateways)

  • Legal authorities, if required by law

 

Your Rights

You can:

  • Update or delete your account info

  • Unsubscribe from emails at any time

  • Request to see what data we have about you

 

Third-Party Links

Sometimes we may link to other sites (e.g., partners, press, affiliates). We’re not responsible for their privacy practices—check their policies too.

 

Policy Updates

We may update this policy from time to time to reflect changes in law or our business. We’ll post updates on this page with the new effective date.

Still have questions?
Reach out anytime at sincerelydedicated@gmail.com

Stay bold. Stay true. Stay Sincerely Dedicated.

Backorders

Some of our most popular items may sell out quickly and be placed on backorder. This simply means the item is temporarily out of stock but already on its way back into inventory.
Ordering a backordered item is a worry-free way to secure your spot in line and guarantee that your item will ship out as soon as it’s restocked and ready.

  • We do our best to provide estimated shipping dates for backordered items.

  • If an item is out of stock when you place your order, it will automatically be moved to backorder status.

  • Once restocked, the item will ship to your address via Priority Mail, on us—a complimentary upgrade courtesy of Sincerely Dedicated Clothing Company.

  • You'll receive periodic email updates with the status of your backorder depending on vendor timelines.

 

Payment & Shipping

  • We ship anywhere in the United States.

  • Orders may ship in multiple packages depending on item availability and backorder status—you will never be charged extra beyond what’s shown at checkout.

  • We provide estimated shipping times for all products. While we work to get your order out as quickly as possible, please note:

    • Standard Shipping: 7–10 business days after tracking is updated.

    • Total Delivery Time: May take 8–10 business days depending on order volume and carrier schedules.

  • Although we aim for on-time delivery, shipping dates are estimates and may vary due to unforeseen circumstances.

 

Secure Ordering & Payment Options

We accept:

  • Major credit and debit cards

  • PayPal

  • Checks and money orders

  • Valid Sincerely Dedicated gift cards (which never expire!)

For personal checks, a valid driver’s license, military ID, or state-issued ID is required.

  • A $25 fee (or the maximum allowed in your state) applies to returned checks.

  • Returned checks and fees may be collected electronically from your account or via bank draft.

 

Returns & Refunds

If you’re not completely satisfied with your Sincerely Dedicated purchase, we’ve got you covered.

  • Returns are accepted within 30 days of purchase for unworn, unwashed items with tags attached.

  • You’ll receive a refund to your original form of payment, or you may choose an exchange or a gift card for the full amount.

  • Refund processing times may vary by bank.

To return an item by mail:

  • Please include the original packing slip and ship to our return address.

  • Note: Shipping and handling fees are non-refundable.

 

Custom Orders

We want your order to be just the way you envisioned it. Please double-check all customizations—spelling, sizes, color choices—before submitting your order.

If you have questions or need help with your custom order, feel free to reach out:
sincerelydedicated@gmail.com

 

 

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